Trust a Certified ServiceNow Partner
Rev up your business with a savvy ServiceNow® software partner. Transform your operations, accelerate growth and improve your bottom line with our ServiceNow® platform services.
Our ServiceNow software services
Envisioning & roadmap
Health check
Consulting & implementation
Delivering excellence to our clients
Our ServiceNow expertise
We provide managed services for the following ServiceNow products:
Customer Service Management (CSM)
Drive long-term loyalty and increase your bottom line by delivering frictionless customer experiences. With these ServiceNow expert-backed workflows, you’ll earn stronger customer trust.
Our CRM services optimize operations, automate tasks across departments, and empower personalized client self-service. Transform your delivery and elevate key metrics such as client retention and loyalty.
HR Service Management (HRSM)
Set up your teams for success and make your workplace thrive! Boost employee retention and development while reducing costs with HRSM.
As a ServiceNow managed services provider, we can help you achieve better outcomes. Our frictionless workflows are designed to streamline HR processes and improve employee experience. Overall, we’ll enable you to foster a positive and productive work environment, resulting in higher employee satisfaction.
IT Operations Management (ITOM) and IT Services Management (ITSM)
Accelerate your digital journey with the cost-effective and secure solutions built by ServiceNow platform experts: ITOM and ITSM.
Technology workflow services focus on enhancing your tech operations and infrastructure management. As your ServiceNow partner, we’ll deftly automate routine tasks to reduce downtime and improve service quality. At the same time, our solutions give you real-time visibility into your IT processes for long-term gain.
Now Platform®
The Now Platform is the cloud-based foundation that enables every ServiceNow product. It offers a scalable framework to easily manage enterprise services.
As seasoned ServiceNow partners, we leverage features such as AI-driven insights, automation, and third-party integrations. In turn, we can fully optimize your workflows and improve overall efficiency while creating a unified experience for employees and customers alike.
Meet our ServiceNow dedicated experts
Nearsure in numbers
300+
500+
600+
160+
64+
ServiceNow FAQ
What is ServiceNow software, and how can it help my business?
ServiceNow CRM is a powerful platform that helps organizations streamline workflows, automate tasks, and improve service delivery across departments like IT, HR, and customer service.
At Nearsure, we help you identify where and how the ServiceNow platform can make the biggest impact on your organization through our envisioning and roadmap service.
How do I get started with low code on the ServiceNow platform?
If you’re looking to build applications or automate processes without writing code, ServiceNow CRM’s low-code tools are a great place to start.
Our ServiceNow experts guide you through the entire journey—from identifying the best use cases to planning and execution.
How do I know if my current ServiceNow setup is working properly?
Many organizations don’t realize where their ServiceNow platform is underperforming. Our health check service gives you a comprehensive analysis of your setup to help you find gaps and improve user experience.
What does a typical ServiceNow software implementation timeline look like?
Timelines depend on project complexity, but small implementations can start delivering value in 16 weeks.
Nearsure’s end-to-end consulting and implementation ensures speed, quality, and alignment with your goals.
What are the most common ServiceNow software mistakes companies make?
Common issues include poor planning, low user adoption, and underutilizing automation features.
Trust our health check service to help you catch and fix these early!
What’s the difference between ITOM and ITSM?
While both are strategies for IT management, ITOM and ITSM are separate concepts.
ITOM describes the individual processes and services that are administered by an IT department—this includes administrative processes, support for hardware and software, and services for internal and external clients.
On the other hand, ITSM includes what a company does to manage IT services through the entirety of the life cycle, including strategic planning, service operation, service desk, continual service improvement, and design building. ITSM also encompasses the help desk and fulfillment of IT requests that come from employees. Best practices of ITSM are known as the ITIL framework, which describes the life cycle of service in detail.
ITOM is covered under the ITIL framework. ITOM teams are meant to focus on daily tasks for the operation of an organization’s infrastructure components and applications—all aspects of the service operation stage defined in the ITSM lifecycle.