Next-Gen Customer Experience Consulting
We address CX gaps with top-tier solutions that boost ROI.
Delivering an 83 NPS for our clients:
Enrich your CX with Nearsure
Stay ahead of the curve in today’s rapidly evolving CX landscape.
To start, we’ll take a 360-degree look into your client engagement challenges, identifying your CX gaps and leveraging critical services to address them, such as:
Experience design
Data management
Personalization and segmentation
CXM architecture planning
Business optimization
CXM workplace training
Ongoing support
We’ll devise an omnichannel plan that embraces your ideal CX journey, while juggling your tech stack requirements.
We’ll also enable your teams to leverage a wealth of customer data.
Bottom line: We create cohesive digital ecosystems that are scalable, well-integrated, data-rich and user-first.
Learn more about our Nearsure cultureAdvantages of customer experience consulting
Choose from our versatile CX consulting services
Every interaction counts. Our CX consulting experts will plan, implement, optimize, and maintain your CXM platforms so that your customers engage deeply with your brand across all touchpoints.
Health check
Take the pulse on your current CX situation. We’ll review your customer journey and technical implementation to identify customer experience gaps and points of improvement.
CX consulting services
Get an in-depth plan of action for your target audience, including our expert-backed solution, technology, budget, timeline, etc. We’ll also dig into your current customer data to build more engaging journeys.
CX consulting services & implementation
Our #1 recommended option to get end-to-end CX solutions expertise. We’ll not just advise you on the best path forward, but provide the technical manpower and third-party integrations to get it up and running.
Maintenance add-on
Enjoy peace of mind with ongoing support for your CX solution. We’ll provide maintenance to refine your systems and drive stronger customer engagement results.
Our top CX technologies
Unify CX with your current tech stack and third-party integrations. Our CX solutions expertise involves cutting-edge CXM, CRM and CMS platforms.
Depending on your MarTech landscape, we’ll adapt to your architecture and provide top-tier CXM through our technical excellence.
Salesforce
- Flow Builder
- App Builder
- Experience Builder
- OmniStudio
- Sales Cloud
- Service Cloud
- Field Services
- Marketing Cloud
- Experience Cloud
- Commerce Cloud
- Salesforce CDP
- Einstein
- Salesforce Copilot
- Tableau
- Order Management
Adobe
- Adobe Real-Time CDP
- Adobe Experience Manager
- Adobe Marketo
- Adobe Commerce
- Adobe Analytics
- Adobe Target
- Adobe Experience Platform
- Adobe Journey Optimizer
- Adobe Workfront
- Adobe Campaign
- Adobe Launch
Microsoft
- D365 Sales
- D365 Customer Service
- D365 Field Services
- D365 Customer Insights
- D365 Business Central
Microsoft Power Platform
- Power BI
- Power Apps
- Power Automate
- Power Virtual Agents
- Power Pages
Our industry track record for CX solutions
Why choose Nearsure?
Steps in our customer experience consulting process
Get CX consulting services that maximize your marketing ROI.
Hear it from our clients
Our CX consulting services are top-ranked.
Explore our CXM success stories
Delve into recent projects involving CXM, CRM, CMS, and beyond. We’re proud to showcase how we get top results for clients across industries with our customer experience consulting.
Discover our case studies
